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Hello, Thank you. I have followed your instructions and switched to the beta version. I will give you a feedback in a few days. For now, it seems quite stable. Regards
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In the latest document where such crash has occured after the last update of Zotero (before I have copied and pasted your files) : 67000 words - 270 footnotes (circa half of them are zotero citations).
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15.0.4963.1002
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Hello i can't install this update. I have tried the manual way since the automatic update was not available.... and I have this error message : no software is affected by this update on your system. For the record, each time zotero automatically u…
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Dear Helper, An update after two weeks of use. I have experienced the same bug with the latest version that you provided. It was rarer but still happening. After one week I switched back to the previous version, and since then, it is ok. Regards
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Ok, thank you (: P.S. : About the effect of the switch from new to classic citation dialogue, I think that what makes the difference, is the fact that the new one always try to charge the "already quoted reference" in the current document. But inde…
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Hello I will do it. But are you sure that you did not invert the two links in your message ? The one that you are referring as "this version now" has the same name and url than the previous one, while the "old version" seems new. Maybe you have ac…
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Hello. To keep you update, I did not experience any new crash since I applied your corrective/patch2 days ago. 2 observations so far : - it is still very slow to add a reference, but I switched to the "classical adding tab" (not sure of the englis…
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Hello, I followed your instructions. Thanks a lot for your time. One question : I have copied and pasted the files, then I've started Zotero. An automatic update ran at this point. Should I copy and paste the downloaded files once again ? Or is it…
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Ok, thank you. I use : Word Microsoft Office 2013. Version 15.0.4927.1002 - I ran an update, and now : 15.0.4953.1001 But the bug still occurs (it happens randomly, not always the same place, neither the same document). My journal of errors last …
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Hello, I run Task manager during my last crash... but it does not seem to be the explanation : 70% of the RAM and 24% of the CPU at full... So I really don't know what to do. I have seen other topics saying that such bug would likely not occur in …
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It has happened again, but this time I was able to copy the report from Zotero. I hope this can help to clarify the problem and solve it. *** [JavaScript Error: "Échec de l'appel de procédure distante. [getNoteIndex:field.cpp]"] [JavaScript Erro…
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To be honest it looks like a lack of ressources's problem, making Zotero freezing/saturating, but it has never been a problem before and my configuration is the same, the only new thing is the stand alone zotero 5.0
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It means : freezing, then closing, then starting again after an attempt (always succesful) to retrieve the document. No message displayed. I found the same document with a blanck footnote, I have to delete it and start again. Zotero stays open, I on…
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One more info : it happens since the update... When i was using the Firefox module it was (sometimes) long but at least it has never crashed [: