kmj104

About

Username
kmj104
Joined
Roles
Member

Comments

  • Thanks! Here's the Debug ID: D1930756691
    in Can't Save to Zotero Comment by kmj104 May 22, 2018
  • It was very unclear about what you all were asking. I'm not tech savvy at all. I followed the troubleshooting translator error steps from above--I'd already done most of them but I had not done a Report ID from the Connector or a Debug ID. I wasn'…
    in Can't Save to Zotero Comment by kmj104 May 22, 2018
  • I get no error message from Zotero--nothing happens. I do have access to the article--I can download and save the PDF...it just won't save to Zotero.
    in Can't Save to Zotero Comment by kmj104 May 21, 2018
  • Yes--earlier I disabled all other add-ons and checked browser settings to make sure it allows cookies (it did). The Sage article does save. The second, Wiley does not. The Report ID was created after I tried to save the Wiley article. Here's anoth…
    in Can't Save to Zotero Comment by kmj104 May 21, 2018