Comments

• Not really...This "/Documents" is directly located in Macintosh HD. It is a different one from the /Documents in iCloud Drive.

  in Failed to sync highlights in PDF, while notes are synced fine(Debug ID D531014786) Comment by g001234 July 12, 2018
• No, the new location is "/Documents/zotero" and is not connected with any cloud storage service.

  in Failed to sync highlights in PDF, while notes are synced fine(Debug ID D531014786) Comment by g001234 July 11, 2018
• Thank you. I changed the data folder location to one different from default for the computer with problem syncing annotations. Is that the problem? I'm using the system default for annotating PDF, which is MacOS Preview.

  in Failed to sync highlights in PDF, while notes are synced fine(Debug ID D531014786) Comment by g001234 July 11, 2018
• Actaully I just find out, after the reset all pdf annotations in the online storage are wiped out...

  in Failed to sync highlights in PDF, while notes are synced fine(Debug ID D531014786) Comment by g001234 July 11, 2018
• Thank you for your reply. I have checked everything in that link and decided to reset sync history and report the log. The debug ID for that log is D1801386859. After the reset, the pdf annotations are still not synced. Also, there are several vers…

  in Failed to sync highlights in PDF, while notes are synced fine(Debug ID D531014786) Comment by g001234 July 11, 2018