karenboyd
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Ok, thanks for your help!
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The same error comes up as did before if I try to save from the PDF (errors: sometimes the X Snapshot or just "An error has occurred"). While viewing the PDF, I do not see the PDF icon, but a paper one (this case is actually a conference paper, and …
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(restarting Zotero + chrome and resetting translators did not fix fwiw)
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Sorry I wasn't clear. UMD-- old UMich -- new. I deleted the UMD proxy from Zotero Connector and set up Google Scholar to go through UMich so that they both match. There's a webpage on ACM listing the information about the paper and with a PDF…
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To update, deleting the old (UMD) proxy means I can use the zotero connector, but I can't get to the ACM Library content. I know my University subscribes to it, but it's not listed in the drop down for institutional log in. I will start looking at u…
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1. (not terribly important, but) the instructions say "click Submit Debug Report," but there's no such text in the UI. There's a "Submit Report" button (which is not the correct one) and "Submit Output" which will get you a debug ID. 2. I don't k…
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Oops; the wording on the buttons was a little different and I guessed wrong. Here's the Debug ID D665286023 (I think) There are two proxies listed. One is for my old institution and the other for the new one. If I click on them, the old institution…
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Debug ID: 726372642 ex. URL: https://dl-acm-org.proxy-um.researchport.umd.edu/doi/pdf/10.1145/1651343.1651356 "An error occurred saving with ACM Digital Library. Attempting to save using Save as Webpage instead. An error occurred while saving this…
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Yes, sorry-- to be clear, I have tried that. (that's how I knew to reset translators). I have also updated and restarted both Chrome and Zotero.