clcastanedar

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clcastanedar
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  • Thank you for your time and patience. 1. You need to search your computer for the missing files: "Done" 2. you should also look specifically for a Firefox profile: "Unlikely but I have nothing to lose at these point" 3. There’s no other answer. - …
  • I know that I did not create them in another directory or computer -- I do not make any changes to programs and this is the only computer that I have used for the last 4 years. It is possible that the missing files never existed in the online libr…
  • This is the only computer that I have used. The first time I encountered this problem was when I downloaded Zotero in my Desktop (PC) and upgraded Zotero storage. That was back in June 21, 2019. Before that, I had access to all 550 PDFs. I wrote m…
  • This time the syncing last longer but still I do not have access to most of my PDFs. This is the Debug ID D608086188. This is what I did: 1) Start debug logging with Zotero already started. Don't use "Restart with Logging Enabled…". …
  • Great! I moved "Zotero profile directory to my desktop" It worked. I am back in business. Next, I will follow new directions to generate Debug ID.
  • I already restated my computer and it did not work. Yes it is the profile directory. Move the Zotero profile directory to my desktop? I have not idea how to fix the permissions so i guess I will move it to my desktop.
  • I have been using Zotero Standalone for sometime now. I renewed Zotero storage on 4/6/2019. Storage directory: I have 195 folders but my library had 550 documents. The folder modification times are spread out throughout the time period that I ha…
  • Thank you so much for your time and help. I will follow the Debug ID directions. Per your suggestion, I tried to locate the missing data here: > Library >Application support >Zotero>Profiles> 56oasylq.default>storage.sqlite (Docu…
  • Hi, this is the more recent Debug ID: D364756484. I followed Debug Output Logging directions. But it seems to be a problem because like the first time the syncing lasted less than 30seconds.
  • This is the Debug ID: D810340441 that I sent 4 days ago. Do I need to generate another one? I will follow directions you sent to locate missing files. Thank you for your assistance.
  • The blue dots are on both PC desktop and on the Macbook. "1) you somehow ended up with Zotero pointed at a different Zotero data directory," -- Undertood but How do I find the misplaced files? So far I located the storage file in both PC and Macbo…
  • I sent the Debug ID 3 days ago. There has been no changes. I still cant open my PDFs. What is the next step after sending the debug ID? I am working on my dissertation and I need access to the documents. Please help!!
  • This is the Debug ID: D810340441 Thank you, again
  • Thank you for your prompt response. 1. Before updating Zotero to 5.0.74 I had accessed to all PDF files on my laptop (standalone) and online. After the update, I only have access to one third of my PDFs which are stored within my Zotero data direc…
  • Please help me! Every time that I tried to open my PDFs I receive this message: “File not Found The attached file could not be found. It may have been moved or deleted outside of Zotero… it may not yet have been synced to Zotero.org. this message” …