smorris11
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qqbb - Completely right. I got an error when messing around with it that indicated a font encoding issue. Before I got your message, however, I found the original source of the file and re-imported it into Zotero (the pdf-and others with the same is…
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qqbb - Thanks for the suggestions. I can copy and paste text just fine from the pdf viewer to the text editor. I tried saving the file in an older format with no luck. I also re-downloaded Acrobat 9 and tried it - also no luck. Here is a link to a…
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@adomasven Quick report - I've inserted several references into the same document I was having trouble with a couple of days ago, and Zotero has not crashed once. Woot! Looks like your fix worked. Again, thanks for working on this so quickly. I…
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@adomasven I just followed your instructions. I'll be using Zotero/Word all day and will report back on whether or not it crashes. Thanks for working on this!
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Hi @adomasven - moving over my post from a few minutes ago to this forum. I am experiencing the same issue. Have been using 5.0 standalone since it was available and have never had a problem. Currently have 5.0.22. I'm working in Word 2016 with a do…
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Just found the other forum talking about this problem. I'll add this comment into that forum. Thanks.
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Thanks, @adomasven! Just updated to Beta 194, and it fixed the original issue. However, another problem has come up. Now, when I click in a citation to edit it - say, to add another author to the cite, the citation box either comes up empty (when no…
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American Sociological Association (ASA)
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adomasven - Just submitted a report; here's the ID: 389582191. I get the error in any document that I've already been working in. But it doesn't happen when I work in new, blank documents. And I can fix it by going to Doc Prefs, switching the citati…
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I just received the exact same error after updating to the newest beta version. I got the same error in documents in which I was already working, but Zotero worked fine in a new, empty document. After checking Zotero for updates just in case I mi…
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Just deleted the comment I had posted because I found my answer by reading more carefully through the above posts. Thanks for all the work folks are doing to test drive 5.0. Excited about the release.