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• Thanks Adomasven. I halted my security software for an hour and after that I worked for about 5 days (since our last conversation) and now suddenly the Zotero plugin appeared in one of my MS Word window (for one file) but not for another. Today I h…

  in Zotero tab in MSWord disappears every time I shut down an MSWord file Comment by jntan7 December 17, 2018
• Thanks adomasven. I followed the instructions on that page. There is no Zotero.dotm in the “Word Add-ins” of the Developer tab. I went into the Zotero app to disable, restart, enable, restart again. And restarted MSWord too. The Zotero tab appeared…

  in Zotero tab in MSWord disappears every time I shut down an MSWord file Comment by jntan7 December 11, 2018
• Thanks very much Dan for clearing up the confusion. I set up this account some time back when I was originally exploring Zotero. Never realised it is still 'alive'.

  in Problem with storage account renewal Comment by jntan7 July 1, 2013
• Thanks very much adamsmith. That is a relief to know. I have nearly 800 citations in there and cant afford to lose them. This is the most recent email I got (which looks like a copy of the earlier one) ----- Forwarded Message ----- From: Digital S…

  in Problem with storage account renewal Comment by jntan7 July 1, 2013
• Hi 101James and bcarofino Did you get any response to your issues. I have also been getting emails from a 'Sean Takats' saying that my account with Zotero is going to expire in 5 days time if I do not renew it, it will be frozen and then deleted! …

  in Problem with storage account renewal Comment by jntan7 July 1, 2013