sarahcrooks1

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sarahcrooks1
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  • I think my problem may be similar to yours. When trying to insert a new citation I get the same error message but clicking either yes or no makes no difference - Zotero just highlights the next citation in the document and produces the same error m…
  • I only reported it because a message flashed up on screen telling me to send an error report by clicking on send (which I did) and then report it on the forum. As I said, I'm not a techie and have absolutely no idea how to recreate the problem on a…
  • Charming! I don't think I need to say anymore and I don't expect a response. Thank you for your time. Kind regards.
  • No. When I re-entered my user id and password I got the same error message I got the first time (red button with exclamation mark in top right corner)- but I decided to click on the sync button anyway, just in case. Anyway, not being funny, but I'…
  • I tried re-entering the username and password as the red button was saying they weren't correct (or something of that nature). When I got the same error message again, I clicked on the sync button anyway even though the red button (with the exclama…
  • Hi. I've just downloaded Zotero Standalone onto my new laptop and when I input my username and password to sync to my computer at uni a red exclamation mark appeared at the top right of the screen next to the sync button and said my id wasn't recog…