Upgrade Storagekd53fms
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- kd53fms
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Thank you very much. I've expelled the nastie! And my computer is clean again. Thank you for your prompt help. Zotero is too good a programme to abandon.
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You were right. I uninstalled the security program and things are working perfectly now. You've been consistent and persistent in your help and I appreciate it very much. I dipped into another reference manager briefly, but I have become so used to …
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It has been a frustrating day. Whenever I try to submit a Debug ID, first it won't give me one, second when I try anything at all an error pops up telling me I can't do it because of some ssl fault. That's with trying to sync and 'an error occurred …
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I think you are right about this. It is issued by Bullguard and they occupy the CN space and the O space. I don't know how to get rid of them unless I uninstall the program. Or otherwise edit them out and replace them with what you suggest. I don't …
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I had temporarily switched off the firewall as well
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Zotero is already using proxy 5. There's no change. And when I try to update, I get the same dialog box saying that the file is malformed. Should I uninstall zotero again and restart the computer and download zotero 5 once again?
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Thanks for such a prompt response. I cannot submit the Debug ID. It appears I have a faulty zotero 5. When I tried to update the 5.028 I have, when I checked first for updates it tells me the update failed because "update xml file malformed (200)". …
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Since you went to Zotero 5 I can no longer retrieve metadata. I have tried all the suggestions, renaming the two files as suggested. Nothing is working, so I have decided to wait till Z5 is fixed by your team. It was so much easier as an add-on to F…