Comments

• Hello, I eventually took my Mac into the Apple Store and they helped with the instructions, it has worked! Very relieved. Thanks for your prompt replies!

  in Zotero sync up issues Comment by Denisekwan April 23, 2018
• Hi adamsmith, I've followed the instructions for the 'restoring Zotero library from back up' link. But when I open Zotero, it is not there. I understand that Zotero was linked with Firefox (version 4), but when I searched my back up for Firefox,…

  in Zotero sync up issues Comment by Denisekwan April 16, 2018
• Yes I've taken a look at that but I don't follow these steps... move one level up in the filesystem (Cmd-up-arrow on macOS, Alt-up-arrow on Windows), and rename the directory to “Zotero-Old”.- Next, copy the data directory from your backup to the…

  in Zotero sync up issues Comment by Denisekwan April 11, 2018
• Hi dstillman, Thanks for replying! now I realise that my Zotero desktop app wasn't properly synced with my online account- my online account had an older sync up :/ I did a time machine Mac back up before I wiped my Mac and there is a Zotero f…

  in Zotero sync up issues Comment by Denisekwan April 11, 2018