Upgrade StorageZoteroReplicusAccoun
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Ah I see, yes I am an admin not the owner of that group, I misread that. However, it is still showing a yellow triangle explanation point error message next to my sync icon. So should I assume that only pertains to the Axcient group and that the res…
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Hi, Thank you I will look into the security software possibility. In the meantime I got another error message having to do with storage capacity, it reads: The group 'Axcient' has reached its Zotero File Storage quota. Some files were not uplo…
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Ah yes ok, I see. Thank you. Now how to explain the new error message I'm receiving above, with Report ID 1310607201, after I signed into the proper account?
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OK when it happens again I will save the Debug ID and post it here thank you/
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Hi Dan, I sent the Debug ID straight in from the Advanced Preferences Debug Output logging... I did not save the number I'm sorry. I did however just get a different error message, this one had a Report ID it said I should pot to the forum: Report I…
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I have just completed the upgrade of my P1 system to Snow Leapard. I'm still getting sync errors (on this new machine). I turned on debugging, and Submitted the Debug log to the Zotero server. The report ID is D959262847 The Error ID is …
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I have now submitted the log directly to your server from within Zotero.
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I already submitted the error id n the advanced preferences with the "submit to Zotero server" option. The error number was : 1252048648 (See above) I just sent the debug log directly to your support@z ... .org email address. Thank you f…
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I updated The iMAc to 10.5.8, and downloaded a fresh version of Firefox, it is now running 3.5.2. I still get the same sync error. The new number is: 1252048648 [JavaScript Error: "uncaught exception: [Exception... "Component returned failure …
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Dan - thank you for your response. I didn't notice it until I just logged in. (I assumed it would come in my regular email). To your questions: 1. OK - I will try turning on debugging. I didn't know that was available. Thank you. 2. Auto-Sync…