Comments

• Thanks for your reply. I haven’t redacted any instances of my key... Should I edit out the key in the OP? Sync stopped overnight without any update to the PaperShip app, so unless there was a timed change in it, a problem on the Zotero server side …

  in PaperShip sync suddenly stopped working — API access down? Comment by erdoke January 20, 2020
• I did (and do) have 2 PDFs open on the PC with the sync issue. The problem resolved itself while these were still open. However, those files were of course downloaded before initiating the full offline sync. I'm confident that there were no files op…

  in How to enforce local storage (download) of all files? Comment by erdoke July 31, 2019
• Since all other functionality of Zotero appeared perfectly operational, I just kept adding studies during my daily literature review, then left the computer. After returning and waking it up from sleep mode, the error message was still there followi…

  in How to enforce local storage (download) of all files? Comment by erdoke July 30, 2019
• Sure, here you go: D380403459 I just noticed a difference between the two setups. This PC with the sync issues runs Zotero v.5.0.72 while the other one without download issues runs v.5.0.73-beta1. It's unlikely that the beta fixed precisely such an …

  in How to enforce local storage (download) of all files? Comment by erdoke July 30, 2019
• No 3rd party security software, just the built-in Win10 stuff. This also should be the same as on the other computer that syncs fine. There's even less 3rd party software installed on the one with sync issues than on the other one. Also, before chan…

  in How to enforce local storage (download) of all files? Comment by erdoke July 30, 2019
• Perhaps it is not worth another thread, so I just put it here. I have used Zotero on 2 Windows 10 PCs. Yesterday decided to have all the files offline on the 2nd one as well. It again took a few syncs and app restarts for Zotero to start downloading…

  in How to enforce local storage (download) of all files? Comment by erdoke July 30, 2019
• No issues so far. I had to manually add the infamous lastsync.txt to the Zotero folder on pCloud (for PaperShip), but otherwise the migration went just fine, and I'm using the system on 2 Win10 laptops and an iPad and iPhone. Box lost a customer, be…

  in How to enforce local storage (download) of all files? Comment by erdoke May 12, 2019
• Thanks for the reply. In the meantime, after several tries, Zotero finally started to download online-only files. It was apparent from long sync time, growing size of the “storage” folder, as well as from changing icons (empty to full blue circle) i…

  in How to enforce local storage (download) of all files? Comment by erdoke May 11, 2019