fmuro
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@adomasven no, when it gets stuck, the problem is with the snapshot, just a blank file is saved, or no file at all, but I hand't noticed this, I just noticed that PDFs were being saved so I thought everything was OK, but it wasn't.
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@adomasven have a look at https://forums.zotero.org/discussion/comment/269271#Comment_269271 it offers a partial workaround.
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It's definitely a problem with snapshots. I also experienced the arxiv translator not saving snapshots, but it was solved after a restart.
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OK, I have the impression that the message ended up disappearing in the last debug ID import. It was an MSP journal. Then I tried an Elsevier journal and it didn't catch the pdf (the message was therefore stuck there). I restarted zotero and then it…
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@dstillman for Zotero: The Debug ID is D1114229288.
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Thanks for clarifying! That happened in my office's desktop, I'll do is tomorrow, as son as I arrive.
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@dstillman sorry, maybe I didn't understand it, isn't that what I gave above?
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Yes, I tried, but it was of no help.
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It's happened in every single place I've visited, but I've just installed 5.0 beta in order to try to help with bug detection. Zotero is available, yes. Debug ID is D804891378, I've done it with MathSciNet. Thanks!