mgummess
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Just a note that the problem is universal—no luck with Chrome either.
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No luck with Amazon either, I'm afraid. The debug ID is D1565053820. I waited for the page to finish loading as you recommended, but the Zotero connector icon remained greyed out and generic (i.e., save as webpage). Same thing with the NYTimes still…
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Here is an error report ID for the above: 1410287986.
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The debug ID is D281600290. I had installed an ad blocker to see if that would help. It did partially on one website (Scientific American), but not on another (NYTimes). Before I installed the ad blocker the zotero connector button was greyed out an…
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I am having the exact same problem. I have already tried everything on the troubleshooting page. No problems with Zotero as of about a week ago, which was the last time I used it. Now the connector only appears to work with the Zotero website: no Wo…