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• OK thanks - I will send an email. I am not sure when the latest Collections were deleted. I just noticed them missing when I opened Zotero yesterday but they were there a week or so before. Previous to that other collections disappeared in maybe Fe…

  in Collections keep disappearing Comment by lmccauley32 26 days ago
• Thanks guys! That worked and since the user didn't actually have anything in their "My Library" yet, I was able to tell him to just delete the entire storage folder and re-sync after that setting was changed. It synced much faster and is now taking …

  in group library database storage size Comment by lmccauley32 March 31, 2016
• Changing the backslashes to forward slashes worked! Those files appear to be importing fine now. Changing "pdf =" to "file =" allowed the import but it didn't include the attachment. The RIS file exported out of CiteULike didn't include the attachme…

  in Errors when importing from CiteULike Comment by lmccauley32 November 13, 2015
• They do import when I remove the pdf line but others that import fine also have the same pdf line. For instance, the record with this pdf line imports just fine: pdf = {R:\CiteuLike\mccabeetal2008.pdf}. But the record with this pdf line: pdf = {R:…

  in Errors when importing from CiteULike Comment by lmccauley32 November 13, 2015