Comments

• Just saw your most recent message. I'll wait a bit.

  in Failure to sync Comment by alissacart July 13, 2017
• Okay, now when I can click on folders. But when I try to open a pdf, I get the message "the attached file cannot be found.

  in Failure to sync Comment by alissacart July 13, 2017
• Now it appears to be syncing in my desktop version, and I can see all the folders in my group library. But nothing happens when I click on any of the folders--I can't see anything.

  in Failure to sync Comment by alissacart July 13, 2017
• Also, I do have the firefox connector installed. I can see the "Z" in the top right of a new tab. And yet I can't actually click on it.

  in Failure to sync Comment by alissacart July 13, 2017
• I've tried both several times. I just downloaded again the tar ball for Linux, Zotero 5.0. Should I extract its contents?

  in Failure to sync Comment by alissacart July 13, 2017
• Okay, so what would be the next logical step? I'm very new Zotero and on a new machine as well. I'm working with Linux.

  in Failure to sync Comment by alissacart July 13, 2017
• Report ID: 680455677 For whatever reason, my browser seems to crash when I try to sync. But the main issue is my inability to sync with the group library that I am part of.

  in Failure to sync Comment by alissacart July 13, 2017
• I've already installed both. I can push the sync button in Zotero 5.0, but I get an error message everytime. Each failed attempt also shuts down my browser--not sure why.

  in Failure to sync Comment by alissacart July 13, 2017