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@adamsmith @bwiernik Looking through code, Word plugins will only insert citations into these sections of text: Body, Footnote, Endnote. LibreOffice also supports Text Frames and Table Cells. Testing with Win and Mac Word, I see that if you insert…
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You will need to follow the Troubleshooting instructions linked above.
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Are you working on a library/lab computer? Otherwise, have you tried restarting your computer and only opening Zotero and a single Word document? Does it work then?
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This needs to be cross-checked across versions of Word. Those guidelines do apply to LibreOffice and Google Docs too though. Google Docs doesn't really have captions, but it definitely causes issues in LibreOffice.
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Could you submit a Report ID? Then see Troubleshooting Errors in Word Processor Documents
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What do you mean by "unificar todas las citas en la referencia". What button are you pressing in Word? You insert citations in text by pressing the Add/Edit Citation button, and you insert the bibliography (reference list) by pressing Add/Edit Bibli…
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Please describe in full details what you're doing, what you expect to happen and what happens instead.
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@mlannigan You should still generate a Debug ID from Zotero and post it here. Also, please refresh the google docs page, then attempt to insert a citation with Zotero like you did in the video you sent. After the "Please wait" message disappears, pr…
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Word controls formatting for footnotes. This isn't exclusive to Zotero, if you insert footnotes yourself, you will see they are formatted the same way.
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Both your version of OS and Word are heavily outdated. When these versions of Word and OS were current, we had many reports like this, but with the up-to-date versions of OS and Word today we don't really get any. We are not sure whether it was Word…
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@pablocomo You have a very old version of the Zotero Word plugin back from when Zotero was a Firefox extension. You don't need to install the Word plugin separately anymore, it comes bundled with Zotero, but if you do install an old version, it over…
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What are you doing when trying to install and what does the error say?
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Do you get a crash report from macOS? Could you send it to support@zotero.org with a link to this thread?
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What version of Word are you using? Do you use any security software?
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You will need to describe in more detail what you're doing and what's happening.
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We should restart debugging where we left off last year. Send in a video demonstrating the issue. Generated a Debug ID from Zotero that contains an attempt to cite that fails. Try disabling other extensions in Chrome, especially the Google Docs Offl…
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It's most likely the fault of LibreOffice 7.4. You could probably revert LibreOffice versions 5 years back and wouldn't see this behavior with the Zotero plugin, so something in the new version of LO is causing it. Perhaps it's new intended behavior…
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Your shortcut should call ZoteroAddEditCitation. Your shortcut is now the same as clicking the Add Note button in the extension, which is used to insert notes, not items. See https://www.zotero.org/blog/#adding_notes_to_word_processors
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I'm afraid not. I imagine the settings of your previous Normal.dotm are stored in your existing documents, which is why they are not fixed.
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Yes. You will have to reset your Word config. Start with renaming your Normal.dotm (to something else, like Normal.dotm.bak) and let Word recreate it https://support.microsoft.com/en-us/office/change-the-normal-template-normal-dotm-06de294b-d216-47f…
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Hm. This is highly unusual. It's most likely something with Word config. The quickest way to test that is to create a new Windows user account and see whether it works there.
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@jvbowler I reviewed the documents you have sent us and I am not seeing any difference between the two, except that the second one contains a bibliography. I inserted a bibliography into the first document, but I didn't see any formatting difference…
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Could you produce a Debug ID from Zotero for inserting a bibliography into a new document with one cited book with APA? Do you get italics in other word processors: LibreOffice or Google Docs?
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Not all citation styles use italics in bibliography, and not for every item type. Try citing a book with APA7. The book title should be italicized.
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Which citation style are you using in Word? What's the full version number of Word? Have you recently installed any new Word plugins?
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Could you submit a Report ID from Zotero? Does it insert properly styled bibliography in a new Word document? If so, see Troubleshooting Errors in Word Processor Documents
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Could you submit a Report ID from Zotero?
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Could you submit a Report ID from Zotero?
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See https://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_toolbar_doesn_t_appear If nothing in these instructions help, please fully describe what you've tried and what happened at each step.
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Can you reproduce this in a new document? If you can, make a small sample document and send it to support@zotero.org. Also please clearly describe and post here the steps to reproduce the issue, what you're doing and what happens.