adomasven
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Yes, you cannot insert bookmarks into footnotes, it is not supported as a word processor feature. You also cannot copy (but can cut and paste) Zotero citations in LibreOffice when they are stored as Reference Marks. This is a limitation of LibreOffi…
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Can you reproduce this in a new document? How are you inserting the footnote?
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Restart your browser. Zotero should prompt you for those permissions again.
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You should edit the author field of the item that is causing you issues in Zotero and make sure there are no empty spaces or tabs in it. Then press Refresh in the Zotero tab in Word.
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Does this happen in a new document? Under Zotero Document Preferences are automatic citation updates checked?
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Zotero has two locations where it stores user information. Profile Directory and the data directory linked above by adamsmith.
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If you open that popup, type "ch" then press Enter, does the locator change to chapter correctly? Could you submit a Report ID?
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You need to update Office.
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Can you explain in more detail what you're trying to do and what happens? Do you run any security software and did you try temporarily disabling it?
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Did you make sure Zotero and Word run as the same user and neither run as Administrator? Are you using Windows? Did you try restarting your machine?
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What version of Windows are you running (full version number)?
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Does this happen in Troubleshooting Mode (Help -> Restart in Troubleshooting Mode)? If not, one of your extensions are causing it.
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Are you sure you have completely removed the flatpak version of Zotero and are running the tarball version?
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@vantemoon Could you provide a Debug ID from the Zotero Connector for refreshing the page and attempting to save?
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Yes, the classic citation dialog doesn't show cited items that are removed from your library. If you switch to the default citation dialog (in Zotero Preferences -> Cite), you can edit it. Otherwise you can remove it from your document and reinse…
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We've deployed a fix for Edge and Chrome that should address this. Update to the latest version and let us know if you still see the issue.
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You should post development questions to zotero-dev mailing group. You should open the Zotero.dotm file directly and the open the Visual Basic editor. If you have the Zotero.dotm file in your startup directory there will be two entries in the VB edi…
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After pressing Add/Edit Bilbiography you need to allow time Zotero to work. It might take a few minutes depending on the size of your document. You can open the Debug Output viewer in Zotero to make sure that it's working in Help -> Debug Output …
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See Existing Citations Not Detected
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So to explain, Zotero modifies the Bibliography Word formatting style when you choose/change the citation style in the Document Preferences dialog. The Bibliography style is then applied to the bibliography inserted by Zotero. Any other process, be …
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Did Zotero crash? Can you reproduce this behavior consistently? Does it happen in Troubleshooting Mode (Help -> Restart in Troubleshooting Mode)?
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Could you produce a Debug ID for the attempt to login with the config changed as described above?
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Are you using a custom template for this document, perhaps with some macros for custom formatting? Can you reproduce this in a new blank Word document where you insert a few citations and a bibliography?
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@poettli Thanks for helping troubleshooting. I was finally able to reproduce the issue and seem to have fixed it. Could you try the latest version of the Beta and see if there are still any problems?
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Could you take a screenshot of what it looks like in a new document?
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Submit a Report ID from Zotero.
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What is the full version number of Word that you are running? For Windows: Open a Word document, choose File from the top left corner, and then click either Account or Help in the left nav bar. You’ll see your Office version and information under P…
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What document editor are you using? Does it fix itself if you change the citation style to some different one and change it back?
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Does this happen in a new Google Docs document? Could you provide a Debug ID from Zotero for an attempt to insert/edit a citation in your existing document?
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@johneplingmd Could you go into Zotero Connector Extension Options -> Advanced -> Config Editor, find the entry named translateBlocklist and change its content to ["^lastpass.com/vault","^help.rootsmagic.com/","^mail.one.com/","^impr1.co/"] a…
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