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@liankherni You posted a Report ID (not what we need) to a new thread (not where you should post it). Please generate a Debug ID per the instructions above and post it here.
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Restart Zotero and attempt to insert a citation. Make sure you look through open Zotero windows (right-click on Zotero app in the dock) and confirm the citation dialog isn't simply appearing behind other windows.
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The best option is to split your document into multiple chapters, run a refresh there and mark those citations for Zotero to keep your edits, then recombine your document. Another option is to refresh your document on a Windows machine (or a Windows…
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@aszala could you download the Zip version, extract it somewhere and see if that one works without compatibility mode?
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See https://forums.zotero.org/discussion/comment/471207#Comment_471207
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See https://www.zotero.org/support/kb/site_access_limits
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Being logged in or not has no relevance to this. Given that it doesn't work on Edge, this seems like a system issue. Do you run any security software that may be interfering?
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Can you provide steps-by-step instructions to reproduce this in a new document after restarting Zotero?
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It's possible that somehow Zotero citations in your document got replaced by empty spaces when you deleted them. To find them enable the display of Word Field Codes and look for any traces of ADDIN ZOTERO_ITEM in your document, then remove them comp…
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@aszala However, as I stated in one of the first posts, I *am* the Administrator. Are you saying that you use the default Windows Administrator account (which is disabled upon install and needs to be manually enabled)? Or a normal user account with …
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Even admin accounts run all applications without administrative privileges (that allow to change system config, files and functionality). An application can request to elevate itself for admin privileges during runtime, or you can run the applicatio…
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If you set it back to a higher level and restart, does it once again return to Never Notify? Upon restart do you get an UAC prompt for some process asking for Admin rights?
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Are you sure your UAC level is set to "Notify me only when programs try to make changes to my computer" and you had restarted your computer? Or did you change that option back?
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This is controlled by the citations style that you are using. Use Document Preferences in Zotero tab in Word to change it.
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If you right-click Notepad and use "Run as Administrator" does it also run in high integrity level do you get an UAC prompt asking are you sure you want to run Notepad as Admin? If you run Notepad normally, does it have high integrity level? Does ex…
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@aszala could you download Process Explorer. In Process Explorer in the View menu choose "Select Columns" and tick "Integrity Level". What is the reported integrity level of Word and Zotero (the top process)? How and where is Word installed on your…
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See Troubleshooting Issues with Zotero Translators
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See Reporting Problems
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If you have issues with the Word plugin in Zotero 7 please create a new thread detailing the issue and include a Report ID. Zotero 6 is not likely to work in future macOS versions, especially with Word. If you report the issue with Zotero 7 we will…
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If you used Zotero with Word files before, your citations will not work on Linux with LibreOffice unless you perform citation conversion. Zotero again tells me that the libreoffice extension is not compatible with the zotero version Please post the …
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Zotero stores item information inside your citations in Word so that it can generate the correct citation and bibliography even when you delete those items from your library. If you remove the item from all citations in your document (or change the …
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Please produce a Debug ID from Zotero. Restart Zotero, only then enable Debug Logging, and attempt to insert a citation into Word, which produces the broken behaviour.
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Does this happen in a new document? Please describe exactly,, step by step, what you're doing and what happens.
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You have to follow the link I posted above and follow the instructions there.
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See Reporting Problems. Provide a Report ID and steps to reproduce.
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If you insert that item into a new document do you still get corruption? What citation style are you using? Could you post a link to the item that you are trying to add?
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This is because you removed one of those sources from your Zotero library. Only the default citation dialog supports displaying and citing sources that are no longer in your Zotero library.
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It seems like that entry in your document indeed got corrupt somehow. Does everything work okay if you delete and recreate it? In LibreOffice Zotero toolbar, if you click Document Preferences and expand the Advanced section, are you storing citation…
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Yes, there isn't a problem. Regarding adjustments to the document, could you link to the instructions that you followed?
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@aszala @johnmy @Ra1an do any of you run any proprietary security software, like Cisco Secure Endpoint?