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How long do you have to browse for before this condition triggers in your estimation? Is it a few hundred of page navigations before the condition occurred? Presumably restarting the browser fixes it?
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Does it work if you click to download the PDF for the article (and accept a terms notice that JSTOR shows), then navigate back to the article page and try to save with the Zotero Connector?
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You have to install the Zotero plugin into Word for that user. This should generally work by going into Zotero Preferences -> Cite -> Word Processors and using the installation button. You will need to close Word for it to work. If it does not…
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Produce a Debug ID from the Zotero Connector for opening a new tab and navigating to the Nature article that you are having issues on.
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Right click on the Zotero extension, choose Manage Extension and make sure the Zotero Connector is Always Allowed on Every Website.
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We will look into adding this. We have created a ticket to track progress and will update this thread once we have any news.
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(3)(+0000013): Integration: BetterBibTeX-addEditCitation:'better-bibtex-cayw-P2TK56BN' invoked (3)(+0001022): Editing citation: (3)(+0000007): {"properties":{},"citationItems":[],"schema":"https://github.com/citation-style-language/schema/raw/mast…
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Could you create a new Windows user account on this computer and see if the issue persists there?
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You should start by disabling any proprietary security software like Avira, Acronis, or anything else and see if you can still reproduce the issue. You might need to restart your computer to fully disable the security software, or in some cases, eve…
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What is the full version number of Windows 11 that you are running? Do you have any proprietary security software installed on this new computer?
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Could you be more specific what doesn't work with LastPass? Is it something on their website, or in their extension?
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Could you restart Zotero and Word, and capture another Debug ID? Make sure you don't press Zotero addon button in Word before starting to capture the Debug Log.
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See Reporting Problems, provide the URL where you are seeing the issue.
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Yes. If you can reproduce this, especially consistently, please send a message to the BBT developer.
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Do you have Better BibTeX plugin installed in Zotero? Does it start working if you disable it and restart Zotero?
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Could you provide a Debug ID for an attempt to use the Word Zotero plugin?
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Submit a Report ID from Zotero Connector. Then restart your browser, and when prompted to authenticate with Google Docs when using the Zotero plugin, make sure you select the account which has access/owns the document you are working on.
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Zotero plugin has three buttons to insert information into your document. References to articles are inserted using the Add/Edit Citation option. Use Add Note to insert your Zotero notes. Use Add/Edit Bibliography to insert a bibliography at the end…
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See Reporting Problems. Provide more information.
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The current Chrome Connector indeed doesn't work on WorldCat. We are pushing an update with a fix. In the meantime you can use Firefox, Edge or Safari, where it will work correctly.
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You will have to follow the Troubleshooting Errors in Word Processor Documents instructions
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You will have to follow the Troubleshooting Errors in Word Processor Documents page
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We're investigating the first issue. The second issue is caused by saving from the search results page, and the snapshot content coming not from the browser where those pages are loaded (because they are not), but by Zotero loading the page in the …
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Restart Zotero and your browser and try again.
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This will be fixed in 5.0.129 (awaiting Chrome store approval since yesterday). Sorry for the trouble.
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Your collaborators will be able to work with the document which contains cited items from your library, and even cite them in other places when needed if using the default citation dialog. When you cite items with the Zotero plugin, it stores a lin…
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See Troubleshooting Issues with Zotero Translators. Provide more information.
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See Troubleshooting Issues with Zotero Translators
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You either have a huge document, or Google servers are having some issues. I don't recall seeing this error since we've released the extension years ago. To start with, Troubleshooting Errors in Word Processor Documents might help. If you want to t…
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Thank you @chirdon. We already have a fix and will deploy it shortly. Sorry for the botched release!