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Have you tried restarting your computer? See if this helps https://www.zotero.org/support/word_processor_plugin_troubleshooting#communication_error_or_non-responsive_plugin_buttons
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@fbennett there's a bug in current integration code with citations copied from other documents. I'm working on it.
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Oh, sorry about that. The Word Plugin sometimes gets disabled and we haven't figured out why. In Zotero go to Tools -> Add-ons and enable the Word extension, then go into Preferences -> Cite -> Word Processors and reinstall the Word plugin.
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Does it occur in a new document?
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In Zotero go to Help -> Check for Updates and try again
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You will need to update to Zotero 5.0 and reinstall the Mac Word addon from Preferences -> Cite -> Document Processors
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Could you follow step 8 of debugging broken documents instructions and send a broken snippet to support@zotero.org with a link to this thread?
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If you close Zotero and press the refresh button do you get a prompt saying that you need to open Zotero?
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See https://www.zotero.org/support/reporting_problems Please describe your problem in full, as well as what steps you have taken to try and fix it.
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What version of Word are you using?
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@nilodibia 1. Can you edit these citations after inserting them with Zotero by placing your cursor in them and pressing Add/Edit Citation? 2. Does it work well in a new document?
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Can you edit these citations after inserting them with Zotero by placing your cursor in them and pressing Add/Edit Citation? Does it work well in other documents? Could you produce a Debug ID from Zotero? 1. In the Help menu, go to Debug Output Lo…
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What happens when you insert the bibliography? Do you get all the cited items or only a single one?
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You should update LibreOffice to 5.4 or 6.0 and Zotero to 5.0, reinstall the plugin from Preferences -> Cite -> Word Processors. Then ensure that LibreOffice can see an installation of JDK https://www.zotero.org/support/word_processor_plugin_t…
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Sorry for the trouble. We will have a fix out soon. In the meantime, this is caused by duplicating citations in a document (via copy and paste). If you have copied citations, you have to click "refresh" in the Zotero tab first before performing addi…
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Could you follow step 8 of debugging broken document instructions, extract the smallest snippet that produces this problem and email it to support@zotero.org with a link to this thread?
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Try pressing "refresh" at the top of the document first and then add the citation again. We will have a proper fix out for this shortly.
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Have you tried restarting your Mac? Can you provide a Zotero startup Debug ID?
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Try removing any Zotero citations from tables. I am not sure what the status of the document plugins working correctly in tables is, but it has caused issues before. The error you are seeing is occurring in code meant to handle table citations, but …
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Can you provide a Debug ID for loading the Google Scholar page and performing this action from the Zotero Connector (not the Zotero client)? The Debug ID that I have provided is: D1548435950 That's the Debug ID you have submitted earlier. Please fol…
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The error you are seeing is likely reliably reproducible. If you can identify and post the steps to make it occur either in a new document, or a specific Zotero item that causes the issue, we will fix it as soon as possible.
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@HariHirsch Please follow the step 8 of debugging broken documents and send the snippet to support@zotero.org with a link to this thread.
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How are you invoking the Zotero method from LibreOffice? The newest extension .oxt file does not contain an "ZoteroAddBibliography" method. This is what the extension interface should look like https://www.zotero.org/support/libreoffice_writer_plugi…
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By "don't seem to work" do you mean that clicking them produces no action? If so, see https://www.zotero.org/support/word_processor_plugin_troubleshooting#installation_error. You need to ensure that LibreOffice has a working Java Runtime Environment…
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There is no faster solution. If you have emailed the file named "sect 3.1 into MLA zotero pref-insert MLA cite worked-switch back to APA-ERROR.docx" to us before, could you check if it is still broken with 5.0.38 (released yesterday and have fixed s…
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That's the standard behaviour of footnote/endnote citations. You cannot refer to the same note twice in the text (which is why terms like "Ibid" are required in the first place).
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What is your operating system? Have you tried restarting your computer? Could you submit a Report ID?
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Works for me. What kind of Linux? Could you submit a Report ID?
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In Zotero Preferences -> General, are the first two checkboxes under File Handling checked?
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If the item has a URL field, copy it and paste it into a comment here.