Upgrade Storageadomasven
About
- Username
- adomasven
- Joined
- Roles
- Member
Comments
-
Try removing Zotero and reinstalling it, then restart Safari. Your data won't be affected.
-
If you restart Safari does it start working correctly?
-
Are you saying that this worked before? When was the last time (or which version) this worked?
-
See https://forums.zotero.org/discussion/comment/396486/#Comment_396486 and the comments that followed. Some macOS Audio plugins may interfere with the Zotero Word plugin.
-
It looks like you are installing a Zotero.dotm meant for Windows. Where did you get this file? Make sure you remove it from the Word startup folder. Then follow Manually Installing the Zotero Word Processor Plugin instructions specifically for macOS…
-
The Zotero Plugin in Word sends a HTTP request to Zotero which is running a server. Security software or system configuration may block it. If you open a browser with the Zotero plugin installed and try to save any webpage, does that succeed or also…
-
Restart Zotero and refresh the Google Docs page, then submit a Debug ID from Zotero for an attempt to insert a citation.
-
We don't have an ETA for the updated Word plugin, but it's unlikely to be within the next month. Your best bet for the refresh on a big doc to work is to make sure you only have one Word document open, which is the document you are refreshing and ha…
-
Could you provide a Debug ID from Zotero for an attempt to cite in Google Docs? Make sure you restart Zotero and your browser before enabling debug logging.
-
See https://www.zotero.org/support/kb/proxy_troubleshooting for instructions of which information to provide.
-
We are testing a bugfix to the Word plugin in the Zotero Beta. Could you follow the last step of Troubleshooting Errors in Word Processor Documents with the Zotero Beta and isolate a small portion of the document that reproduces this issue and send …
-
See Reporting Problems. Provide steps of what you're doing and what happens.
-
See Troubleshooting Issues with Zotero Translators
-
@cangjie Would you test the Zotero Beta and see if this works fine for you now?
-
Ok. This flashing is happening because Zotero is updating your document. When you press Refresh, or change the citation style in the document preferences, you will see this "flashing" as Zotero updates the document. Unfortunately we don't display a …
-
To start with, the "keep raised" or "keep above other windows" options are not going to be relevant, since you need the dialog to receive focus. A window can be pinned above other windows without having focus, which is your primary issue. Now, gene…
-
Could you take a screen recording of the issue that you are seeing? For the record, you should never work with field code display enabled. We have various instructions around that since users sometimes accidentally enable field code display and are…
-
Persuading the developers that it is actually a problem with Zotero (or at least Zotero plus the MS Word environment), and not user incompetence, has always been difficult. I don't see any forum posts from you talking about this. On the other hand y…
-
You should open the Edit Bibliography dialog and press Revert in the bottom left for the relevant entry. Then make sure it doesn't appear anywhere else in your document. If it doesn't help, please describe in more detail, step-by-step what you're do…
-
It is probably past your deadline, but you should start by inserting the item in a new document and making sure it appears correctly there. If it does try removing the item from your main document and reinserting it.
-
Do you have a table of contents or other advanced Word fields in this document? Does it help if you remove those temporarily?
-
None of these sound like Zotero issues. Zotero doesn't technically insert footnotes, or footnote-citations. When you select a footnote style, Zotero insert a Word footnote for you, then inserts the citation into the body of the footnote. Afterwards …
-
Generally the browser updates extensions and you shouldn't need to do anything. To check if the extension is updated, you need to go to Extension settings, either about:extensions on Edge and Chrome, or about:addons and choose the option to update a…
-
Update to the latest version of the Zotero Connector, refresh the Google Docs page and then in the Zotero menu press Refresh. Your bibliography should be updated to have the correct style.
-
See Troubleshooting Errors in Word Processor Documents. You need to follow the instructions in full and if nothing helps provide additional troubleshooting information for us to be able to help you.
-
Yeah, seems to not work. See https://github.com/zotero/zotero-google-docs-integration/issues/81 for details.
-
In the screenshots you have posted on 22 December you showed Zotero citations as hyperlinks, which would happen if you used the "Switch Word Processors..." button, but the issue you have described also sounded like maybe you split your document into…
-
You should restart your browser and try using the plugin again. Zotero will prompt you for permissions once more.
-
Yes, as long as it's the latest version of macOS that is supported on your Mac.
-
You should upgrade to the latest version of macOS. Let us know if the issue persists afterwards.