Comments

• Thank you! It downloaded everything and is perfect.

  in Zotero is not responding to importing a RIS file. Comment by yoshidaa November 24, 2020
• How do you reset your translators from the Files and Folders pane in Advanced menu?

  in Zotero is not responding to importing a RIS file. Comment by yoshidaa November 24, 2020
• The above Debug ID was generated when I tried to directly import selected records in RIS from the online database. Debug ID: D109687328. I received this when I tried to import a downloaded RIS file into Zotero Standalone.

  in Zotero is not responding to importing a RIS file. Comment by yoshidaa November 24, 2020
• OK, here is Debug ID: D914198122

  in Zotero is not responding to importing a RIS file. Comment by yoshidaa November 24, 2020
• I sent a bunch of Debug ID's to support@zotero.org. Thank you!

  in Zotero is not responding to importing a RIS file. Comment by yoshidaa November 24, 2020
• The online database that I am working with allows me to directly import selected records in RIS format to Zotero or to download a file in RIS format and import it to my Zotero Standalone.

  in Zotero is not responding to importing a RIS file. Comment by yoshidaa November 24, 2020
• I can download a record from the page I am visiting with the Connector. This happens when I want to directly import records in RIS format to Zotero.

  in Zotero is not responding to importing a RIS file. Comment by yoshidaa November 24, 2020
• No I have never seen the message "Is Zotero running?" Server is connecting Ok. Will do about Debug ID.

  in Zotero is not responding to importing a RIS file. Comment by yoshidaa November 24, 2020
• If I tried to transfer records directly to Zotero from the online database, I see a message, "This item could not be saved because Zotero is not open or is unreachable. Please open Zotero and try again" in the Connector. My Zotero Standalone is op…

  in Zotero is not responding to importing a RIS file. Comment by yoshidaa November 24, 2020