cchunsicker
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I have a Mac with no added security or virus scanners, as far as I know. My data directory was just saved in a folder on my computer.
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Confirmed. I then tried to sync from the server again and that is when it says error translation and styles and then re-restores the local data. is there a different step I should take once I delete my data directory?
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It was the exact same problem. I sync and try to restore from server and it says "error updating translators and styles" and then it says data restored from local server and puts BACK the one or two local sources instead of successfully syncing from…
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I tried that, it didn't work.
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That is literally the first thing I said that I did in my original post. That restore function isn't working, that's why I knew something was wrong.
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Nothing happened before it went empty - I have been using zotero with no issues for a year. It just suddenly went empty. I am also only using Zotero on one computer, and am not using any other program, just zotero standalone and the zotero website o…
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This process wouldn't have to take four days if you guys had a phone customer service line that I could talk to and get live feedback.
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I don't even know what WebDAV syncing is. I checked and I was already set to sync to Zotero. I am just trying to access my regular library. Zotero has worked for a year and just suddenly this happened. I never changed anything in my sync folde…
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Ok, here is what I got. "The Debug ID is D1599093173."
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Zotero quits and restarts when I do that, even with the enable after restart button. Once it is reopened and says it has synced (but is still empty), I go back to advanced in preferences and it is as if I never clicked enable. It is letting me click…
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It won't let me click Submit for the debug ID. It stopped the syncing green arrow but then nothing was still in my library. But the button that says Submit to Zotero Server is gray and I can't click it.
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I have restarted my computer, as well as my translators and styles, neither works.