pearsonjc

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pearsonjc
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  • Thanks for all your help -- got it working today!! I think the key was your tip to set to FALSE enterprise.security_roots.enabled in about:config in Firefox in the special profile being used to pass the certificate files to Zotero. I was able to g…
    in Certificate Override for corporate network Comment by pearsonjc December 31, 2020
  • Is it possible to obtain guided assistance (e.g., via Zoom, Skype, Teams..) with this certificate update process? I have obtained from my company's IT Department the intermediate certificate our company uses. But we aren't sure how to follow the d…
    in Certificate Override for corporate network Comment by pearsonjc December 28, 2020
  • I'd like to add that my work colleagues working from the PC platform do NOT have this security certificate problem. So I know that our company's security policies do not have an explicit block of the Zotero App. Which motivates me the more to figu…
    in Certificate Override for corporate network Comment by pearsonjc August 31, 2020
  • Thanks for continued assistance. Yes, I understand my problem with the Zotero App on my mac is due to my company's security policies. Those same policies don't seem to interfere with zotero.org To fix the problem with the Zotero App, I've followe…
    in Certificate Override for corporate network Comment by pearsonjc August 27, 2020
  • Thanks for the pointers. A quick follow-up if you don't mind... 1. I checked out https://www.zotero.org/support/kb/site_certificate_info and all is well -- it shows my company certifies zotero.org, and as previously mentioned, all is well with my …
    in Certificate Override for corporate network Comment by pearsonjc August 27, 2020