meglovejoy
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- meglovejoy
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Thank you for your response. I actually had my computer inspected after I found the mysterious files folder because it was running slow. The IT people removed a piece of malware but other than that didnt find anything else. When I got it back from t…
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Dear Adam, I wrote you the below two messages quite some time ago (the first in response to your queries above) but never heard back from you. I sent the messages from my email account, so now I am cutting them and pasting them directly into the for…
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Hi Dan, I feel a little silly. I clicked on the arrow next to group folders and the missing folder appeared. I was expecting it to show up automatically and didnt realize what that arrow was. In any case my library does seem to be there now. But tha…
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when i type that code in the all fields and tags window, nothing shows up. But the problem is not just with a single file. My whole group folder is not showing up on my laptop. Its as if my computer cannot find this folder even when it is appearing …
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Here is the debug ID Debug ID is D1233771709. I didn't understand you last point. I do see all the data in my library online it is just not syncing to my computer, and so I cannot cite while I write.
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I just turned of the McAffee firewall protection including web advisor and tried again. I got the same error message. The other suggestions in the message don't seem relevant as follows: 1) I assume since I am the owner I DO have the permissions t…
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Thanks for your response Dan. Here is the Report ID: 1531016093 I went back to re-confirm that number and repeated the action and got a new Report ID as follows: 1424182141