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Alright. Well, it's running right now on my laptop, and the circle keeps spinning. No sign of a download.
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Dan, no. I was using my laptop at various places and every time I closed the lid it logged off Zotero. That's why. I already ran it for several hours in a row several times over the past week to no avail, so unless you have something to suggest…
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I understand. But I've left my laptop running for several hours several times over the past week and it has downloaded ___nothing at all____ during that time. I don't think this is a queue problem. My desktop never has to wait that long to sync with…
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Hi Dan, I just confirmed that the green arrow is still spinning on my laptop, with no noticeable progress syncing with the server. Unfortunately, there is no "error message" to report - it just keeps spinning indefinitely. I have to pack…
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Dan, thanks for the response. I am currently on my desktop (which works fine with Zotero), which explains why the data on the server has been updated recently. It just occurred to me that on your end you may not be able to tell the difference …
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Nope. No connectivity problems - it's on the same connection as the desktop most of the time. Dan - would sure appreciate some help. Thanks!
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ajlyon, thanks for the response. the problem persists even after rebooting my computer and restarting firefox. the green arrow has been spinning for three hours now with no noticeable progress in downloading anything from the server. please not…
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Bump. Please help.
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Dan, could you please help us out? My laptop still won't sync... it just stays on "getting updated data from sync server" indefinitely (and it definitely is not syncing).
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I am having a similar problem. The green arrow on Zotero keeps spinning indefinitely on my laptop but I am having no problems on my desktop. I first noticed the problem two days ago. My error report number is 1428085448. Firefox 3.6.10 and…
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It worked. Thanks! (It's kind of disturbing how happy this makes me). So, what's the lesson here? What did I do that caused this problem and how can I (and anybody else who is reading this thread) avoid making the same mistake in the future? …
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That would be great. Thanks! I'm going to let you do it, since for some reason I am completely incompetent when it comes to finding zotero files. I located the folder via Windows search, but can't find an html file in it. It seems to just be jp…
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I just got back from the office 1) So, the same error that occurred on my desktop at home (the one I posted about 2 days ago) occurred on my laptop at work (also running Windows 7 and the latest version of Zotero). Strangely, the error did not …
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Sorry. "This computer" means the one that is currently generating the error. I'll have to wait until Monday to check on the other one at work. Thanks.
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i just searched this computer. there are several files that begin with those letters and numbers, but none that have the full, complete name I listed above... does that mean that the problematic file is a) not currently on this computer and b) …
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Also, how do I know which file is causing the problem? How do I find it so I can delete it? (sorry if these are stupid questions - I'm not very good with computers) I appreciate your help.
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Hi Dan, Thanks. I did what you said - The Debug ID is D1169447810. I don't understand your second comment. I'm using Windows 7. Is there something else I should do? Thanks! Adam
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I noticed that someone else posted a similar error message in April and no one replied. http://forums.zotero.org/discussion/12074/error-while-syncing/ I would really appreciate some help, guys. It's not syncing... and I use this Zotero acc…