Comments

• Ah OK on the debug ID. This was using one profile while using the connector, without experiencing the problem.

  in Hanging and failure to capture web page snapshots in Safari Comment by kirk July 10, 2024
• From restart: One profile. Does it happen if you only use a single profile? Using only one profile has made it much more stable. Could be the problem. What do you see for "Zotero Connector (Safari)" in Activity Monitor? Does CPU usage and/or memo…

  in Hanging and failure to capture web page snapshots in Safari Comment by kirk July 9, 2024
• Thanks. Debug ID was 1502570844.

  in Hanging and failure to capture web page snapshots in Safari Comment by kirk July 9, 2024
• Thanks. Have two Safari profiles running. < 10 tabs. After full restart of Safari and Zotero captures work, within 15mins they start hanging.

  in Hanging and failure to capture web page snapshots in Safari Comment by kirk June 21, 2024
• Hi. Experiencing hanging and failure to capture web page snapshots. Could you take a look please? Yes understand it's on MacOS/Safari and have seen the disclaimer, but this must be a relatively common user environment. Sent debugging output. 9 "Zote…

  in Hanging and failure to capture web page snapshots in Safari Comment by kirk June 20, 2024
• Yes please

  in MacOS Share Sheet Comment by kirk January 5, 2023