mwidner
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- mwidner
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Ok. Uploaded and sent the email. Thanks.
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Thanks for the explanation.
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I think it's the fact that the initial error report, when you send it, gives you an ID, which it then tells you to submit to the Zotero forums. Then, after submitting, you discover that you need a debug ID. The debug ID, though, rather then being re…
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Ok. How about this? D1219153543 Process seems needlessly complicated, btw, though I do appreciate all the help.
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Ok, I reread the instructions, looked around, and discovered where to find the debug id. Here it is: D2108324857
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I though I had provided the ID in the subject line. That's the only number I get. I followed the directions in the pop-up dialog (which says to submit that number) and the directions for debugging output, but I never receive anything that says it's …
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I left the sync running for many hours today. Still stuck on "getting updated data from sync server." Tried closing the browser and restarting, no luck. Tried resetting the sync, also no luck.
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Thank you for the response. I left it running for 5-6 hours, but ended up with this response: Invalid output from server (Report ID: 3f2dbc62c6) Will try again tomorrow.