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I figured out the cause of this problem. Firefox in my office PC is set to "always use private browsing mode". After I turned it off, everything works fine!
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Hi, today I tried importing book records from the library catalog of University of Victoria, BC, Canada using my home PC. It worked! My home PC also has the latest Firefox and Zotero Plugin. Has the problem been fixed? I will try it again with my of…
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I've also checked Firefox settings according to this page https://www.zotero.org/support/troubleshooting_translator_issues. but the problem still exists.
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It worked on Worldcat. It also worked on the library catalog of University of British Columbia, Canada (http://webcat2.library.ubc.ca/vwebv/holdingsInfo?searchId=53450&recCount=10&recPointer=0&bibId=6421127). But not our catalog at http:…
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the report ID is 1902918262
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Now I have the latest Firefox and Zotero plugin. But the problem still exist. Can you try this link http://voyager.library.uvic.ca/vwebv/holdingsInfo?bibId=3259935 and let me know if you can import the book record to Zotero? Thanks!
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It seems that I need to get the IT support to come and update the Firefox.
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I need to get the IT support to update the Firefox if I have to. So the older version of the plugin doesn't work anymore? thanks!