Upgrade Storagephilippa
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Found a folder that begins with my name, then is called Tracing and then has a Zotero folder with far more stuff in it. This just be the main one. This is in addition the the folder I described earlier. I suspect the problem may relate (reading the …
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Sorry if I confused you; npt on my desktop -- I simply meant I'm having the trouble on the desktop machine. The file location is This PC -- Windows (C) -- users -- myname -- Zotero. Surely that's the home directory, no?
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Advanced settings show the Zotero folder on my desktop as the current data directory. I confimed that but nothing changed. The zotero.sqlite file (in users -- Zotero) is dated today and shows a size of 4960 kb. I see no folders marked storage: thre…
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No idea why but suddenly Zotero and Firefox are making nice with one another. I got a post-sync message from Zotero about competing versions of a few citations -- followed the instructions to deal with those and voila, everything's behaving as it sh…
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To Dan: Zotero for Firefox, I assume, since I'm opening Zotero at the bottom of a screen it shares with Firefox. When I try to use it, the blue box at the very top of the screen where Firefox tells you which programme you're using notes Firefox as "…
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The problem does seem to be limited to one particular computer. I checked on another machine and everything was behaving fine. I run NoScript on both these computers, so I assume that's not the problem. The only other changes I had recently made wer…
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Perfect: it worked! Thanks much, Dan.
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I'd love some feedback here... the problem hasn't magically gone away and I have provided a debug report.
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Any news on this, Dan? I'm still getting the sync error.
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OK, Dan. This debug is from the problem computer. The Debug ID is D1121374333.
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Try this one: Debug ID D1612649675
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I'm doing exactly what you describe above, and I get the same three or four line debug output every time. I am following your sequence but I never get a bigger output. I'm on my work machine today and I'm not getting the exclamation mark there.…
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Debug ID submitted. ID number is D1087963497.
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Ignore my last: I finally got this to work! I managed to send the debug ID to you. Do I need to post the Debug ID number here too? When I opened the results pane, here's what the text said: (4)(+0000000): Registering observer for [collecti…
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The advanced preferences pane automatically closes as soon as I hit the sync button in Zotero. I cannot persuade it to stay open. The sync operation is still producing the alarming exclamation mark. Would reinstalling Zotero be another way to g…
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Dan: I did as you suggested and performed the debug operation. But after I'd performed the sync operation, the 'preferences' window would not open again, so I couldn't complete the instructions. I sent the error report through to you again; it'…