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• Sorry for the delay responding Here is the debug information: Debug output has been sent to the Zotero server. The Debug ID is D1615201733 Thanks for all of your help....

  in how to retrieve items after computer upgrade Comment by sheila.quinn August 30, 2014
• Update: Using a recovery tool, IT was able to recover a number of possible candidates for deleted zotero.sqlite and .bak files. However, none of them appears to be an intact sqlite data store (i.e., sqlite3 will not open any of them). So we are t…

  in how to retrieve items after computer upgrade Comment by sheila.quinn August 22, 2014
• OK, thanks. Looking further down in the document.xml component of the word file, we can see the information that appears in the references. It sounds like MLZ will do the trick, thanks again. These references represent several years of work and i…

  in how to retrieve items after computer upgrade Comment by sheila.quinn August 16, 2014
• I'm confused. If the items are no longer in zotero, how does word resolve the URIs? (Example:ADDIN ZOTERO_ITEM {"citationID":"2b9hmc20ke","citationItems":[{"label":"page","uri":["http://zotero.org/users/local/4vmK0ksF/items/H5J3UHDR"]},{"label":"pa…

  in how to retrieve items after computer upgrade Comment by sheila.quinn August 16, 2014