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One member of my research group is having the same problem. She has logged in successfully to the site before, but recently when she tries to logs in, she is requested to validate her email address. She follows the directions, attempts to log in a…
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Ah. I tried this previously, but only accepting the changes marked as "field code" changes, which is when my bibliography semi-disappeared upon refreshing. If I accept all changes in the document, this method works--but now my co-writer will have …
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Ah ha! All appears to be working on my end now. Thank you, Simon. I was just about to start plowing through the extensions. I so appreciate Zotero!
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Simon, I already tried your first suggestion, and no freezing with 3.0b5.
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No bouncing FF icon in the dock, just the spinning rainbow wheel and the word "loading" in the tab (also nothing in the little bar at the bottom of the screen that shows loading progress. The little light is, however, shining under the FF icon on t…
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Not that painfully literal! :) Yes, which bumped the cursor to the next line down. But nothing else happened. (Aside from FF starting-but-not-loading.) When I first tried this, I still had 3.0b.5 installed, and lots of lines of code or what…
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Word 2008, 12.2.0 I tried to follow your directions, Dan, but I am not getting any information in the Terminal window. I reinstalled 3.0b.6, force quit FF, then followed the directions on real-time debug from step 2. Currently, FF is not load…
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Scratch my previous comment, it turns out FF was still using the earlier 3.0b.5. When I re-enabled 3.0b.6, I'm back to the same situation as jsullivan47 with FF not loading. In my case, FF is not "crashing," just never loading. (I don't know if t…
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Dan, kind of. I reinstalled 3.0.b6 and FF did actually start up this time. But now, when I try to insert a citation, I get the error message "Firefox could not load the component required to communicate with your word processor. Please ensure that…
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I just reported this as an error, report ID 2108704185. Before doing this, I went through all the steps on http://www.zotero.org/support/word_processor_plugin_installation and http://www.zotero.org/support/word_processor_plugin_troubleshooting#comp…
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Frankweber, I was having the same problems and also didn't know how to check the plug-ins! But teh interwebs had the answer. Start in "safe mode," by holding down the option key while starting firefox. Then, go to "add ons" under the Tools menus.…
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Ah. Thanks, very clear. I think one of my problems was that I set up a generic identity on Zotero groups for the purposes of moving stuff from my personal library to the shared group library (thinking it would be better to have a group name and gr…