Comments

• Thank you. I reproduced the problem exactly as requested, without restarting Zotero, and immediately submitted a new error report. Report ID: 13633288

  in Zotero 7 + Word 2016: Cannot insert citations into any document (Report ID 979633231) Comment by mayda.maya90 26 minutes ago
• Thank you. The error occurs every time I open Microsoft Word and click Add/Edit Citation. I tested it in a completely new blank document. Zotero inserts {Citation}, and immediately after that I get the message: "Zotero experienced an error updat…

  in Zotero 7 + Word 2016: Cannot insert citations into any document (Report ID 979633231) Comment by mayda.maya90 35 minutes ago
• Thank you. Here is the Report ID from the current version of Zotero 9.0.6 (64-bit): Report ID: 1418750317 Thank you.

  in Zotero 7 + Word 2016: Cannot insert citations into any document (Report ID 979633231) Comment by mayda.maya90 1 hour ago
• Thank you for your reply. I have already upgraded to the latest version of Zotero. I am currently using Zotero 9.0.6 (64-bit). The problem still occurs. Microsoft Word is Office Professional Plus 2016 (32-bit) on Windows 11. Even in a completely…

  in Zotero 7 + Word 2016: Cannot insert citations into any document (Report ID 979633231) Comment by mayda.maya90 today at 1:31pm