karenejung

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karenejung
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  • Dan, thanks for your help. It was some malware/adware, Sendori, that as issuing the certificate. Sendori was removed and the user was able to install Zotero.
    in failure to download 4.0 Comment by karenejung March 25, 2014
  • I was having the same problem when assisting a user. He was getting the same error message, "the add-on could not be downloaded because of a connection failure at www.zotero.org" This message happened after clicking "Allow" on the "Firefox prevented…
    in failure to download 4.0 Comment by karenejung March 24, 2014