jscottcoe

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jscottcoe
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  • I believe I just fixed my own problem--using your link at ... http://www.zotero.org/support/word_processor_plugin_installation#libreoffice_openoffice_neooffice ...I reinstalled the OO plugin, restarted FF and then OO, and it's now working fine. Go…
    in OO Integration Error: Report ID 777911914 Comment by jscottcoe December 31, 2010
  • Got another error today, Error Report ID 1339507383. It happened right after downloading citations from my university library. I think it has something to do with the automatic downloading of tags, so I turned off that automatic function under Opti…
    in Error Report: 915485605 Comment by jscottcoe September 26, 2010
  • It worked!!! I'm now attempting to sync on my other computer. Thank you so much!!!
    in Error Report: 915485605 Comment by jscottcoe September 12, 2010
  • I've tried searching my tags and cannot find these long ones. Is there a way to browse tags for length?
    in Error Report: 915485605 Comment by jscottcoe September 7, 2010
  • Yep, that's what I got. Error Report ID: 418965715 Anything I can fix?
    in Error Report: 915485605 Comment by jscottcoe September 7, 2010
  • Tried again, scroll over reads: "Error processing uploaded data (Report ID: 5e64d119)" Error Report ID: 419517999
    in Error Report: 915485605 Comment by jscottcoe September 6, 2010
  • Uploaded Zotero 2.0 Branch XPI, restarted, resynced. Offered me to an edit tags popup for tags that were too long, which I did. Got a new error: Report ID: 2126730790. Progress! Note on bug: The popup window offered three options for editing tags: …
    in Error Report: 915485605 Comment by jscottcoe September 6, 2010
  • Done. Error Report ID: 1626153690
    in Error Report: 915485605 Comment by jscottcoe September 6, 2010
  • Checked database integrity--no errors were found. Deleted existing tag and synced. Got an error, Report ID: 698227285. Note: I rarely use tags, but many tags have been added to sources through the university library from which I have downloaded …
    in Error Report: 915485605 Comment by jscottcoe September 5, 2010
  • You're right, it was too big. I have done as you suggest and this time was able to save and send the debug output as a text file.
    in Error Report: 915485605 Comment by jscottcoe August 29, 2010
  • Some progress. I tried the sync again this morning to generate a debug report to save and send, as requested. For the first time, the sync said "Upload Successful"! It kept cycling between "upload accepted", "uploading data to sync server" and "gett…
    in Error Report: 915485605 Comment by jscottcoe August 29, 2010
  • More information: I went ahead and tried a Restore to Zotero Server, same error, Report ID: 819300806. In case you can't get the report, here it is: [JavaScript Error: "labelGetUbuntu is null" {file: "chrome://ubufox/content/overlay.js" line: 82}] …
    in Error Report: 915485605 Comment by jscottcoe August 28, 2010
  • I'm now on my new netbook (ZaReason, Ubuntu 10.04 LTS Remix preinstalled). I transferred over my Zotero files from my external drive, so Zotero on this computer contains all my references. I tried to sync--again, for the first time, with a brand ne…
    in Error Report: 915485605 Comment by jscottcoe August 28, 2010
  • Done, with all extensions disabled. Debug ID is D1110236263.
    in Error Report: 915485605 Comment by jscottcoe August 28, 2010
  • Tried to send the report, got the same message: "The server returned an error. Please try again." The sync error still reads "Empty response from server. Please try again in a few minutes." New Error Report ID: 1706147468.
    in Error Report: 915485605 Comment by jscottcoe August 27, 2010
  • Re popup wizard, I am not seeing that on my end. Will disable all other extensions and try again (tomorrow). Re trying again, it never says "upload accepted", only "uploading data to sync server" and "getting updated data from sync server" (this i…
    in Error Report: 915485605 Comment by jscottcoe August 27, 2010
  • I followed the instructions, 751832 lines logged, clicked "Submit to Zotero Server" and, after some time, got the following popup: "The server returned an error. Please try again." Re questions: I restarted both FF and Z but problem persists. 1949…
    in Error Report: 915485605 Comment by jscottcoe August 27, 2010
  • "Empty response from server. Please try again in a few minutes." I just sent another report, looks the same to me but just in case: 379969840 What's my next step?
    in Error Report: 915485605 Comment by jscottcoe August 27, 2010
  • Sorry, thought the error report gave the details. I have a very large Zotero library that I would like to now be able to access and update on different computers. I've never been able to sync successfully--I've always thought because of the size of …
    in Error Report: 915485605 Comment by jscottcoe August 27, 2010
  • Constantly. The error message seems to be all RSS feeds, so I'm uninstalling any add-ons that have to do with RSS and restarting, then try to sync again.
    in Error Report: 915485605 Comment by jscottcoe August 27, 2010
  • Auto-sync is not enabled. I've attempted to run debug output. Followed Linux instructions for my Ubuntu OS, but I don't know how to "restart [Firefox] via the command line," nor do I understand the "console" reference in "You should see debug …
    in Report ID 1894679846 Comment by jscottcoe July 4, 2009
  • I've let it run for about two hours without progress. Every few minutes FF freezes (turns dark gray and stops functioning) for about half a minute, and then comes back. There's no way to stop the sync without exiting Zotero altogether. I have gotten…
    in Report ID 1894679846 Comment by jscottcoe July 3, 2009