msamers

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msamers
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  • Sorry about the long silence. I had to drop the trouble-shooting for a while (almost 2 months now). I've returned to the issue, and uploaded the DB Repair Tool and copied it into the appropriate Zotero location. However, this did not fix the problem…
  • I did the same procedure, but this time with a capital Z and D, and got this below. It is getting stranger and stranger... The Components object is deprecated. It will soon be removed. uglobal.js:1:0 no element found ev.owa:1:1 no element f…
  • Thanks, Yes, I understand that the debug output is supposed to be diagnostic rather than a fix. I did exactly what the debug process told me to do (i.e. using the windows + R, then copying in the correct executable line + the added words on th…
  • Thanks. I disabled all the Firefox extensions, except for Zotero's. I re-booted my laptop but got the same error message. I tried the real-time debug output, but still receive the following error message below. Anything else you can suggest? Th…
  • Thanks Dan. I did that and this is the error message I found: "DEPRECATED: The widget module is deprecated. Please consider using the sdk/ui module instead. Traceback (most recent call last): File "resource://gre/modules/Promise-backend.js", li…
  • Thanks for your reply. If I understand correctly, you wanted me to download Zotero 4.0 Beta. I did this and re-booted my laptop. I now get the following error message: This version of Zotero is older than the version last used with your databa…
  • Thank you for the quick reply. I have that version (4.0.26.2) and the latest version of Firefox installed as well. I looked up what MLZ is, and I don't think I ever installed that. If I have, I'm not sure where to find it anyway in order to delete …