JustBlade
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- JustBlade
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Update: our IT team have been able to work out a fix and have reported to me that the problem was created by a mix of security settings and the way that Zotero works. They've said that Zotero needs to run with the same profile as the one running Wor…
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Update: I've logged a ticket with the institution IT services and they are investigating. Apparently I'm not the first either! Report at the moment is that they're unsure what's causing the problem :(
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Yeah, worked through those steps already. When I enable content specifically in the document, the same thing happens :( I've left it several minutes and remains unresponsive. I have tried this with existing and new documents. https://s3.amazonaws.co…
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Oh, I've also tried both 32bit and 64bit versions and same problem :(
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Update: I decided to go through and delete the highlight annotations on the PDF which were causing the issue (originally done in Mendeley and imported when I imported my library) & recreate them using the Zotero highlight. Sync now completed. Se…
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Sent to support@zotero email :)
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Sure! Here's the first highlight linked to that first attachment reference code. It's a few lines of text but not a whole lot! There are other highlights through the same document but there's really no individual ones that are larger than this. http…