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OK. The new Report ID is 1098910098. I did three tests using today's version of the thesis, which had no bibliography because yesterday's version failed to insert one (and deleted what was there). Test 15. Was on the MacOS with the Beta version …
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I though I did that extensively on 4 and 6 December! I sent you a detailed report of the tests I did, the documents I used and the full debug files. I don't know what else I can do?
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Ah. So, any news?
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I can't really tell where they came from. I have being using Zotero for years without paying any attention to tags, but now I wanted to try a few things out - which is working well by the way. FYI, I am setting tags as field-value pairs to indicat…
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OK. I get it. Won't do it again :-( I'll just delete tags by hand if and when they reappear. I have turned off the automatic tagging preference, so that should slow the addition of new tags. It's only clutter anyway; they will not prevent my pri…
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OK, not closed then :-) Test 14 in my log: I downloaded the Beta 5.0.94-beta.4+31c928a3f, then ran refresh on a copy of the same document used for all the previous tests (4 Dec version) with no text removed. It took 00:31 minutes to complete but P…
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Partly right. When I started up this morning some tags reappeared that I did not want. However, there were only about a dozen, so I deleted them individually. A manual re-sync after that did not bring them back and the ones I generated yesterday are…
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No, please don't encourage people to run SQL write commands on their databases Well generally I wouldn't encourage working directly with the database at all, but I had no alternative and it worked for me. I know nothing about the API and am not fam…
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Thanks @lmullen and @mazibuko for tips that are still valid in 2020! Zotero has added a command 'delete all automatic tags in the library', which helps, but for some reason did not delete all of them in my case. You can use -A to select all tags, b…
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Yes, that fixed it. Thanks :-)
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OK. Seems there's nothing more you can do then. thanks for all the effort anyway. For anyone else reading along: Windows and iCloud are not really matters for this forum but FYI ... 1. I should mention that Windows 10, although downloaded and in…
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You are right (of course) :-) 1. Boot camp makes it easy to install Windows and it creates a partition without erasing the disk. It makes space by clearing iCloud files that are on the cloud anyway. 2. While Microsoft does not admit that Windows i…
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Thanks for the clarification. I am aware of boot camp, but I believe it requires reformatting the disk, and I would have to pay for a Windows licence. Might try it sometime though!
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It's hard to say what's the cause when we cannot reproduce them Were you unable to reproduce the error in the files I sent you - those that correspond to failures in my test results? I sent them all by email in a ZIP file with the test results; an…
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Thanks for the tips. Do I take it that you found no 'hard' errors in the logs, and that you think the errors are occurring randomly due to speed issues (noting that speed was not my main issue, though faster is always nicer)? It does seem erratic.…
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Today I conducted two more tests. In test 9 I copied and pasted all of chapter 5 into a new document. I did the refresh and this PASSED. Debug ID D1679714153. In test 10, I selected the same text, but by taking a copy of the whole original docu…
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This is useful, but not any old file extension is available. The file type "document" covers .doc, .docx, .txt, .ppt .... Is there any way to distinguish between them? I want to pick out the .doc or .docx extensions.
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If the error is related to a specific reference (?) then this narrows it down to three pages.
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I carried out a series of tests as you requested followed the procedure: 1. Opened the last version of the thesis (dated 201204, set to read-only) with macros enabled (but I did not run any macros) 2. Duplicated it and saved the file as “Zotero te…
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I gave a detailed account of what I did and saw in my posting above (yesterday at 12:22 pm Zotero Forums time). I can't make it any more repeatable than that! I did not do anything else in Word or Zotero while this test was running. I am running on…
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"There seem to be multiple types of errors occurring, but it is unclear whether they have the same source or not. We can only target one specific reproducible issue at a time ... I only get one error message: at the end of refresh. Can you see what…
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1. Did the previous log tell you why there was a false error report? 2. I think refresh ran slower than usual when error logging was on. It took over an hour and it usually takes about 20 minutes without the debug log. Anyway, I would rather leav…
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Thanks for the comprehensive replies. I have nothing more to add to my case, so we must agree to differ. Maybe other forum users would like to chip in? If I am the only one experiencing the problem, then I can understand why you don't want to make a…
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I think I already addressed all your points, but here's a summary 1. The "reject all" preference could be turned on or off, so anyone wanting to be alerted to changes can turn it off. That would also be the default. It would always be on during auto…
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Thanks for the reply and support. I don't have a Windows machine. However, the time take to refresh is not a big problem if I can leave it unattended. I usually run the refresh at the end of the day, so not so rare. I leave it running while have m…
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A little update ... I starting afresh today. I found the document with updated citations but no Bibliography. I inserted one and got that message "An error has occurred. Do you want to see troubleshooting instructions?". I said no. Nothing happened …
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For more discussion on hierarchical relationships, see also (Started October 23, 2006) “Books and Book Sections: Avoiding Input of Duplicate Info” https://forums.zotero.org/discussion/78/ (Started February 5, 2007) “Hierarchical Item Relationshi…
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For more discussion on hierarchical relationships, see also (Started October 23, 2006) “Books and Book Sections: Avoiding Input of Duplicate Info” https://forums.zotero.org/discussion/78/ (Started February 5, 2007) “Hierarchical Item Relationshi…
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For more discussion on hierarchical relationships, see also (Started October 23, 2006) “Books and Book Sections: Avoiding Input of Duplicate Info” https://forums.zotero.org/discussion/78/ (Started February 5, 2007) “Hierarchical Item Relationshi…
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For more discussion on hierarchical relationships, see also (Started October 23, 2006) “Books and Book Sections: Avoiding Input of Duplicate Info” https://forums.zotero.org/discussion/78/ (Started June 16, 2010) “Entire Journals” https://forums.…