Comments

• I do appreciate your followup, but please understand that when someone reports data loss, starting with 'this is a misunderstanding' feels dismissive. A better first step would be to ask clarifying questions before concluding there's no problem. I'…

  in Notes disappeared Comment by BrigittaM 15 days ago
• Ah so since you are so sure of it, you can just give them back to me? Is gaslighting people the company's response to their users seeking help? I'm here because Zotero outright refuses to give technical support in email and I lost my important acad…

  in Notes disappeared Comment by BrigittaM 17 days ago