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• So, after much trial and error I can say that it's not it's not another app. The error arises if I have copied text from a Word comment box (which is RTF) sitting in the clipboard. It does not happen when the clipboard is empty, or if it contains pl…

  in Word error and failed citation insertions after updating Comment by jmberger0 19 days ago
• Thanks, but I don't use a clipboard manager...there's no insight or conflict with something specific that can be gleaned from the debug report? I can't uninstall/reinstall 40+ programs to see where the issue might be...

  in Word error and failed citation insertions after updating Comment by jmberger0 20 days ago
• Are there any clues from the error report or debug script? I run a research lab and have many dozens of third-party applications. I have no way of knowing which might be the problem.

  in Word error and failed citation insertions after updating Comment by jmberger0 20 days ago
• Hi - can you tell me which software I need to disable?

  in Word error and failed citation insertions after updating Comment by jmberger0 20 days ago
• Yes - it's: D1252856728.

  in Word error and failed citation insertions after updating Comment by jmberger0 21 days ago
• Ah - sorry. The report ID is 28067330.

  in Word error and failed citation insertions after updating Comment by jmberger0 22 days ago
• Hi - where would I find this? All I see is a little pop-up window with the error asking if I'd like to go to the troubleshooting page. I'm also happy to dig up any log files if they are generated. Thanks much.

  in Word error and failed citation insertions after updating Comment by jmberger0 22 days ago