Comments

• Hello again. I think I may have managed to produce some relevant debug output prior to Zotero crashing, so if you wouldn't mind looking into this, I'd be grateful. The debug ID is D9073594.

  in Crash on adding child note Comment by gpmartin August 3, 2017
• Thanks for the suggestion. Unfortunately, I'm on quite a heavily locked down university computer without admin rights, so can't install that .exe. I will wait until the updated version comes along via the update option within Zotero, and try again t…

  in Crash on adding child note Comment by gpmartin July 25, 2017
• Hello Thanks for the response. In this case, I mean that I get the 'Zotero has stopped working' message from Windows, with the option to search for a solution online, or simply close the programme. This means that I cannot click on the 'Submit to Z…

  in Crash on adding child note Comment by gpmartin July 25, 2017
• Hi Dan That's done it! Thank you ever so much. For information, in case it helps anyone else, the path to the profile was some kind of network location. This is beyond my limited IT knowledge, but it was along the lines of \\[myuniversity].ac.u…

  in Moving Zotero storage location without starting Zotero Comment by gpmartin April 10, 2015
• Well as you predicted Dan, the error came back again when I transferred Zotero back to my work computer. I've looked in the Roaming profile folder for my user account (C:\Users\[me]\AppData\Roaming), but can't see it in there, and have changed the f…

  in Moving Zotero storage location without starting Zotero Comment by gpmartin April 9, 2015
• Hello again Well the folder transfer to my home computer has now completed. I've changed the data directory location to the Zotero folder on the hard disk, and I am able to open Zotero and see all my records fine (phew!). I will now trans…

  in Moving Zotero storage location without starting Zotero Comment by gpmartin April 9, 2015
• Thanks for the tip - unfortunately I couldn't locate the Zotero profile directory as described above on my computer, possibly because of the way my work computer is set up by my university's IT service. There was no Zotero folder in the roaming fold…

  in Moving Zotero storage location without starting Zotero Comment by gpmartin April 9, 2015
• Thanks. I tried this, and unfortunately received the same error message, even after a restart. I'm now trying to move the entire folder to my own home computer, which obviously doesn't have access to my work network, to see if it will start from the…

  in Moving Zotero storage location without starting Zotero Comment by gpmartin April 9, 2015
• Thanks for the quick response. I thought of doing this, but was worried it might cause more problems than it would solve. If it's safe, I'll give it a go. What exactly should I move? Just the storage folder? The storage folder plus the zotero.sqlite…

  in Moving Zotero storage location without starting Zotero Comment by gpmartin April 8, 2015