gerhard.van.den.heev

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gerhard.van.den.heev
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  • I checked the security certificate and all seems correct. When I click on the red alert sign next to the sync button on the app, it says: 'The Zotero sync server did not accept your username and password. Please check that you have entered your zot…
    in My Zotero app does not sync Comment by gerhard.van.den.heev 3 days ago
  • I followed all the steps as set out in the Debug Output Logging instruction. As requested, I enabled Debug Output Logging in the Zotero app on the computer, and clicked on sync in the app. Again with the result: Username not set; You must enter your…
    in My Zotero app does not sync Comment by gerhard.van.den.heev 3 days ago
  • My Zotero app does not sync even with correctly logged in with username and password; app still displays "Error connecting to server. Check your internet connection" when clicking on sync button. [PC with Windows 11] Report ID 1463971497 submitted h…
    in My Zotero app does not sync Comment by gerhard.van.den.heev 3 days ago