Upgrade Storageeiko_nkn
About
- Username
- eiko_nkn
- Joined
- Roles
- Member
Comments
-
I checked the database integrity and got a message that everything is OK, so I uninstalled and reinstalled Zotero. Now the icon started working, but it still freezes after I hit the "Search" button. What I did is (1) selected "Creator" from the pu…
-
It freezes before the Advanced Search window opens. Within a few seconds after I hit the Advanced Search icon, a message saying "(no response)" appears on the top left of the Zotero frame following the red Z icon and "Zotero". I opened the "Debug …
-
I added the custom CA that I received from our IT department, added it to FireFox ESR52 following their instruction, and completed the cert8.db process. After restarting my PC, now it seems that the network problems have been solved because the situ…
-
Thank you so much for all your support. I will contact the IT department again.
-
Thank you for your clarification! Now I have a specific question; could you tell me how to "configure Firefox 52 ESR for the custom CA" for the cert8.db process? I clicked the link for Firefox 52 ESR to see what happens, found a link saying "firefox…
-
So I tried several things as below and would like to seek additional help... In my Firefox, the certificate information for Zotero.org says it is verified by Fortinet. The certificate information for https://api.zotero.org/users/174477/items/6SDAL4…
-
Thanks a lot for your quick support. According to the suggest info, It seems that I need further help from our network admin. I will get back and update the status after consulting our staff. Thanks again!
-
Here is the latter half of the error report: Error code: SEC_ERROR_UNKNOWN_ISSUER "] [JavaScript Error: "Unexpected status code 0 for GET https://api.zotero.org/users/174477/items/2B6I9FUH/file" {file: "chrome://zotero/content/xpcom/storage/zfs.js…
-
Here goes the former half: [JavaScript Error: "WebSocket connection closed: 1006 "] [JavaScript Error: "s3.amazonaws.com:443 uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The serve…