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• As suggested, I first confirmed that the macro worked on a local account, so then I knew the issue was isolated to the enterprise account environment. After removing all Microsoft 365 (enterprise and personal) accounts from Windows and from within O…

  in Zotero 7.0.15 (64-bit) Word Plugin Buttons Do Nothing Despite Proper Installation Comment by kevinjamesosteo June 12, 2025
• Thanks so much for your help. I tested it with a different user on the same local machine, and it worked. To resolve the issue, I removed the enterprise account from both Windows and the Account settings, then reinstalled Word and Zotero. However, …

  in Zotero 7.0.15 (64-bit) Word Plugin Buttons Do Nothing Despite Proper Installation Comment by kevinjamesosteo June 12, 2025
• Thanks for the reply! I tried opening `Zotero.dotm` directly from `%AppData%\Microsoft\Word\STARTUP`, and Word just opens a blank new document—no macro warnings, no security banners, and no prompts. The ribbon doesn’t change either—no “Zotero” labe…

  in Zotero 7.0.15 (64-bit) Word Plugin Buttons Do Nothing Despite Proper Installation Comment by kevinjamesosteo June 11, 2025