hajit

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hajit
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  • Of course I did! As I explained earlier, now this issue appears even in a new document without anything on it. only one word and a citation, it works, once I add the second citation the error appears and Zotero proposes me to go to the debugging page
  • I'm very grateful for your help. Maybe it's because I uninstalled the Zotero plugin and reinstalled it. I had the same problem, but now it's disappeared and I've only one Zotero Plugin. The solution you proposed works for a new Word document, but n…
  • Thanks for your prompt reply. I'll send you via email, my new Word file with error. There is nothing that might causes the problem. Only a text and a citation comes after it. It's several years that I'm using Zotero. Have never encountered such an …
  • I uninstalled Zotero and Word Plugin and reinstalled them, the problem is occurring again. Repport ID: 662070249
  • Version 1902 (build 11328.20392 Office "Démarrer en un clic") ID de produit : 00202-52328-55209-AA960
  • I was looking for your update, as none of the proposed solutions worked!! I sent you an excerpt yesterday and am waiting to know how to resolve this issue. In the meanwhile, I created another document to be able to continue, but unfortunately, even…
  • Dear support, Following our exchanges, unfortunately, I've again got the same problem. The ID is however different: 7155478 Looking forward to hearing from you,
  • Yes, It was in OneDrive. Sorry. I changed the folder and apparently, Zotero works fine now.
  • I created a new Word document and added citations to it manually. Initially, it worked. But now, I've a new error message: "Erreur d'Intégration de Zotero". The report ID is: 1747995146 (I didn't use your troubleshoot)
  • A broken citation turns automatically to a different font and size. Furthermore, after a broken citation the document remains connected to Zotero. I'll send you an excerpt to see (to support@zotero.org). Once more, thanks a lot for your support.
  • I understand and there is no problem to do all different steps: I already got through them. The problems are: On the one hand there are many broken citations in the document. I tried to delete them one by one. But then, I've correct citations turnin…
  • I tried to check my Error ID again, it gives me a new one: 254597668
  • Thanks for your help. Between proposed solutions, I didn't understand how the 9th solution would help. My problem is that there are many corrupt parts in the document. I didn't pay attention to the problem when it occurred for the first time and con…
  • the error ID is: 1906180712
  • Thanks for your prompt reply. It's the famous error: C:\Program Files (x86)\Zotero Standalone\zotero.exe Zotero experienced an error updating your document. I tried proposed solutions, but nothing worked out.