greander

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greander
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  • Thanks, adamsmith. I tried different styles, and that makes no difference. I tried deleting the entry and re-entering it, and that makes no difference. I tried entering the entry as a different type of document, and that makes no diff…
  • Thanks, Dan. Unless someone else responds with other tips for me to try, I'm afraid I will have to abandon Norton. Ironic that I will consider abandoning something I paid for in order to keep something that is free. Can't do without Zoter…
  • I have found the problem! It was completely related to Norton 360; however, it was not related to Identity Safe because I had never enabled that function to begin with. Previously, when I disabled Norton Firewall and Norton Auto-protect, this …
  • Thanks for your reply, Dan. Sorry to create the new thread. I was just following the last instruction on the "troubleshooting translator issues page". I completely followed all of the steps on that page again, and this time, after I disab…