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• Hi sylphche, I'm not sure if you can change the proxy setting at your workplace (sometimes organization block it). Also, since that error message is very general, it might be something else... But if you want to try it anyway the steps are…

  in Retrieve Metadata For PDF Unexpected Error - Workaround & request for more info Comment by Omer Barak October 21, 2013
• I understand... well, like you said, parsing every possible configuration of PAC files doesn't make sense. But, you could choose a random site from a list of "Big Sites" (JSTOR, IEEE, ACM, Citeseer, Springer... ). There are at least a dozen, and…

  in Retrieve Metadata For PDF Unexpected Error - Workaround & request for more info Comment by Omer Barak October 17, 2013
• Another UPDATE: I've just used the chrome connector to import a paper from the IEEE Xplore site (first time I'm importing from that site). First, the regular Zotero pop-up showed in Chrome. It marked that Fulltext download failed (a red X next …

  in Retrieve Metadata For PDF Unexpected Error - Workaround & request for more info Comment by Omer Barak October 16, 2013
• UPDATE: when working with the university proxy but from within campus (connected to the local university network) the metadata retrieval works. So I've submitted three debug logs: Debug ID: D865055045 - Not Working – From home using proxy ser…

  in Retrieve Metadata For PDF Unexpected Error - Workaround & request for more info Comment by Omer Barak October 16, 2013