Upgrade Storagesharonrosenrauch
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- sharonrosenrauch
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See attached. The only real way for me to "show" you is the greyed out frozen Zotero page once I try to insert the DOI manually to get the info given the Safari plugin isnt' working. As you can see it greys out, freezes the whole application, and st…
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There's nothing to provide? It just freezes once I type in a doi (any doi) any nothing appears. Then I have to quit the program and relaunch it for the program to unfreeze.
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This is not working. Neither is the Safari extension. When I click it, nothing comes up in my Zotero application. Previously everything was working fine.
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https://s3.amazonaws.com/zotero.org/images/forums/u15089134/jsrgdoibx03vk2cs43zy.png
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Are you able to please provide an article that tells me where to find how to restart in troubleshooting mode, as I can't see this from the Zotero help menu.
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Thanks. Honestly given how much you pay for additional storage I would have thoughts the customer service would have been better / more polite ...
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Thank you that’s helpful. Can I just check the response to my question about working on Zoterro offline?
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That’s fine but are you able to provide support for how to restore a backup of Zoterro? Should I delete the app entirely ? I’ve also asked other questions regarding work offline and whether that would sync with online as soon as I get into internet?
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Thank you! The worst has happened it’s corrupted my library. I have an iCloud backup “Zoterro” folder from just before everything was deleted. How do I go about restoring everything ? Do I delete the app zoterro (as well the corrupted based directo…