Comments

• Are you able to please provide an article that tells me where to find how to restart in troubleshooting mode, as I can't see this from the Zotero help menu.

  in Right click doesn't work to export citations in my library Comment by sharonrosenrauch May 9, 2025
• Thanks. Honestly given how much you pay for additional storage I would have thoughts the customer service would have been better / more polite ...

  in Move PDFs out of zotmoov and into Zotero again Comment by sharonrosenrauch April 6, 2025
• Thank you that’s helpful. Can I just check the response to my question about working on Zoterro offline?

  in Move PDFs out of zotmoov and into Zotero again Comment by sharonrosenrauch April 5, 2025
• That’s fine but are you able to provide support for how to restore a backup of Zoterro? Should I delete the app entirely ? I’ve also asked other questions regarding work offline and whether that would sync with online as soon as I get into internet?

  in Move PDFs out of zotmoov and into Zotero again Comment by sharonrosenrauch April 5, 2025
• Thank you! The worst has happened it’s corrupted my library. I have an iCloud backup “Zoterro” folder from just before everything was deleted. How do I go about restoring everything ? Do I delete the app zoterro (as well the corrupted based directo…

  in Move PDFs out of zotmoov and into Zotero again Comment by sharonrosenrauch April 5, 2025