Upgrade StorageScottM
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Dan, Before contacting zotero, I followed the instructions to restart the computer and disable security software, but the problem persisted. Per your suggestion, I opened the zotero directory and behold, the Read-Only attribute was checked! I unc…
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I'm not sure if this will help, but yo may find it interesting. Out of curiosity, I opened the Zotero.dot file in my Word/STARTUP directory. When I did so, I received the standard error message "Microsoft Virtual Basic. Run-time error '5': Invalid…
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Per your suggestion of 6 March, I uninstalled and reinstalled the Zotero WinWord extension, using the instructions at http://www.zotero.org/support/word_processor_plugin_installation. Following the reinstall, I still received an error message each t…
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Will do. I uninstalled and reinstalled the Zotero WinWord extension last week, but nothing changed. I will give it another try, however.
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Zotero does not seem to generate a report when I enter the command. When I enter the command in the command line, it appears that Firefox/Zotero tries to open but does not complete the operation. Subsequently, when I open Firefox/Zotero manually, …
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I just set up Firefox to "Run as administrator" in the Properties Compatibility tab. Now when I attempt to use the Zotero buttons in MS Word, I receive the following error message: "Microsoft Virtual Basic. Run-time error '5': Invalid procedure …
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After several months of using the workaround you suggested in your Sep 23rd post, it has stopped working. Now, I receive an error message whenever I enter the command: "C:\Program Files\Mozilla Firefox\firefox.exe" -silent -ZoteroIntegrationAg…
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Firefox restart seemed to resolve the problem. Thanks.
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Hey, I fixed the problem. It looks like the URL I was using needed tweaking. I made some changes and voila: sync now in progress!
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To adjust the security settings for FireFox, I right-clicked on its icon, then clicked Properties at the bottom of the drop-down menu. When the Properties window opened I clicked the Security tab and adjusted the Permissions in my User account, whi…
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I adjusted the security settings for Firefox and now I have entries for it in both the Groups box and the Privileges boxes of Process Explorer. Comparing Word and Firefox now I see that both windows say "Mandatory Label\Medium Mandatory Level" to t…
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I ran Process Explorer on Word and FireFox. Under the security tab, Firefox had no entries at all in both the Groups box and the Privileges box. In addition, the Permissions button at lower right of the window was grayed out. Word, on the other han…
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I disabled User Account Control and the Zotero buttons worked fine. When I restored User Account Control, neither buttons nor command worked. We are making progress!
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Interesting developments... I disabled all security software and was able to get the Zotero citation window to open in MSWord by pasting the command you provided (including -silent) into the search box of the start menu. However, when I starte…
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Simon, Zotero seems to work properly in Safe Mode. Please see my responses below: 1) MS Word version is 2007 (12.0.6504.5000) SP2 MSO (12.0.6425.1000) 2)I am certain that I entered the command you posted properly and that nothing happens. No…
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Simon, I am at wits' end. I followed your suggestion, created a new Firefox profile and copied over my Zotero data directory. The symptoms persist in Word: no functionality of Zotero buttons. I next removed all traces of Firefox and Zotero fr…
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I disabled the extensions but received the same result: no response when I clicked the "add Zotero citation" or any other Zotero button. Also, I have only one profile in FireFox. If something is odd w/Firefox, do you think I should uninsta…
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I ran an error report anyway to see what might come up and received the following (Report ID #1141032698): [JavaScript Error: "Translator with ID 8c1f42d5-02fa-437b-b2b2-73afc768eb07 already loaded from "Highwire 2.0.js"" {file: "file:///C:/Us…
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Thanks Simon, but still no joy. I closed FireFox and then pasted the string you provided into the Start menu search box. When I tried to enter a Zotero citation into Word, I received the following message: "Word could not communicate with Zotero. …
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I took a look at the Zotero.dot file and noticed it is completely blank. Is this a problem?
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Nothing happens when I press the buttons and I do not receive any error message. The only other extensions I have installed in Firefox are "All in one Sidebar" and "Microsoft .NET Framework Assistant."
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I did, but no joy.