Upgrade Storagesreeram.ramakrishnan
About
- Username
- sreeram.ramakrishnan
- Joined
- Roles
- Member
Comments
-
Hello Mr Dstillman, Thank you for the detailed explanation. We would like to clarify our understanding and confirm next steps, based on what you’ve described. We have now done exactly what you suggested: for the listed items, we used Right-click →…
-
Hello Mr. Dstillman, As a follow-up, my supervisor has now checked all of the file IDs you mentioned. He is also unable to open any of those files, because they are not available locally on his system. He originally uploaded all of these files dir…
-
Thank you for the clarification. I have now checked locally on my system for the file keys you shared earlier, and on my side the corresponding files are not available locally anymore. These attachments were added a long time ago, and I no longer h…
-
Hello Zotero Support Team, I previously shared a Debug ID generated from my supervisor’s system. However, we would like to clarify that the file corresponding to that Debug ID is no longer available locally with us, as it was uploaded to Zotero a l…
-
Hello Mr.Dstillman, I wanted to share a brief response from my supervisor regarding this issue: “Can you please write to Zotero support again? Nearly all of my attachments are gone, including some that I am sure were available in the cloud earlier…
-
Thanks for your support. I will speak with my supervisor and get back to you if any other help needed.
-
Hello Mr. Dstillman, I would like to provide a correction and an update to my previous message. Earlier, I mentioned that one group member (tony.richter1@tu-dresden.de) was able to open all files in the group library. However, after updating Zoter…
-
Hello Mr. Dstillman, Thank you very much for investigating this issue and for the detailed explanation. From our side, we would like to clarify the current situation and ask for guidance on how to proceed without losing existing data. At the mome…